Job listing scams are rising fast
Losses from fake work-from-home job advertisements hit nearly $80,000 in June alone, according to online safety organisation Netsafe, capping what…
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Handling difficult customers on the phone
For many frontline workers, the phone can be the most challenging channel of all. Without body language or visual cues,…
What employers need to know about election time
Election years don’t usually change much in the workplace. But they do bring a handful of legal obligations that every…
Germany moves to tighten sick leave rules
Germany’s government has agreed to tighten its sick leave rules, requiring workers to obtain a doctor’s certificate from the first…
How to tackle employee underperformance before it costs your team
You have known for a while now. The work comes back a little late, a little rough, and someone else…
Contractor or employee? How to get the classification right
You need someone for a few days a week. Not quite enough for a full-time hire, too much for ad…
How to onboard new employees: What the first 90 days decide
The problem usually doesn’t show up on day one. It shows up around week eight, when the new hire is…
AI boosts polyp detection in colonoscopy trials
Even in skilled hands, a colonoscopy can miss things. Estimates from meta-analyses suggest adenoma miss rates of around 20–25% for…
Wellness at the heart of Christchurch
Inner-city Christchurch has undergone a major recovery, and now revival. 15 years on from the quakes, the city centre has…
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